1. Introduction
HydroLog Pty Ltd (ABN pending) ("HydroLog", "we", "us", "our") is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose, and otherwise handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By accessing or using our website and services, you agree to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.
2. Information We Collect
We may collect and hold the following types of personal information:
- Identity Information: Name, job title, and company name
- Contact Information: Email address, phone number, and business address
- Account Information: Username, password (encrypted), and account preferences
- Usage Data: Information about how you use our website and services, including IP address, browser type, pages visited, and access times
- Communication Data: Records of correspondence, demo bookings, and enquiries
- Technical Data: Device information, operating system, and browser type
3. How We Collect Information
We collect personal information through:
- Our website registration and contact forms
- Demo booking requests
- Email and telephone communications
- Cookies and similar tracking technologies
- Third-party service providers
4. How We Use Your Information
We use personal information for the following purposes:
- To provide, maintain, and improve our services
- To process demo bookings and respond to enquiries
- To communicate with you about our services, updates, and promotional offers
- To personalise your experience with our platform
- To comply with legal obligations
- To protect the security and integrity of our services
5. Data Storage & Security
All data is stored within Australia on enterprise-grade infrastructure. We implement industry-standard security measures including:
- Encryption of data in transit (TLS 1.3) and at rest (AES-256)
- Regular security audits and vulnerability assessments
- Access controls and multi-factor authentication
- Automated backups and disaster recovery procedures
6. Disclosure of Information
We may disclose your personal information to:
- Our employees, contractors, and related entities who need the information to provide our services
- Cloud service providers located in Australia
- Professional advisers such as lawyers and accountants
- Government authorities when required by law
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
7. Cookies
Our website uses cookies and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.
8. Your Rights
Under the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal obligations)
- Opt out of marketing communications at any time
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or wish to make a complaint, please contact us: